Retail – Calculating The Turnover Rate

Turnover Rate - Complete Controller

The percentage of employees in a workforce that leave during a specific period is known as the turnover rate of a company or organization. However, this is typically calculated during a fiscal or calendar year. Every business, large or small, must keep everything in check. 

Both voluntary and involuntary employee information, including retirements, resignations, dismissals, and layoffs, fall under the heading of turnover. Turnover rates affect profitability rates and define staff morale. In cases where the turnover rate is higher than the relative industry average, the human resource planning process must be redesigned. Calculate the turnover rate annually by determining the annual separations and the average monthly employment. 

 Turnovers are expensive because you must recruit and train new employees. According to The Wall Street Journal, strategies for reducing turnover include:

  • Hiring the right people from the start.
  • Setting competitive salaries and benefits.
  • Fostering positive environments.
  • Recognizing accomplishments.
  • Providing clear career paths. 

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Ways to Calculate Annual Average Turnover Rate

1. Add up the monthly employment for the previous 12 months and divide it by 12 to calculate the average monthly employment. The monthly employment could simply be the average number of payrolls deposited monthly. If your employees are paid twice a month, add the total number of deposits for each payroll and divide it by two to get the average employment for a particular month.

2. Determine the total number of separations for the preceding 12-month period. You can add up the separations for an accounting period, such as a quarter, and project the total for the year. However, this may distort the numbers because of variations in seasonal employment and layoffs.

3. The calculating ratio of the total number of separations to the average monthly employment for the preceding 12-month period, which is expressed as a percentage.

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Rules to Follow When Calculating Turnover Rates

Know your Cost of Turnover

The initial step to understanding the cost of employee turnover is determining your total annual cost for an employee. Take your employees’ annual wages and add 30%, including benefits and payrolls. Multiply the number by 25%, including the hiring costs, orientation and training costs, uniforms, benefit setup and administration, wages, etc.

Budget for Turnover

The turnover rate, or the percentage of employees you lose in a year, is essential. This number is needed as a benchmark, especially if you are a company owner or manager. To calculate your turnover rate, divide the number of employees who have left in the year (for whichever reason) by the average number of employees. Your result is your turnover rate. The main reasons that employees leave any organization are:

  • Low compensation
  • Lower perceived amount of job security or room for advancement
  • Lack of proper training
  • Poor leadership or management
  • Bad hire
  • Not enough benefits

Your people are the most significant advantage you have over all other competing organizations in the same industry.

Offering the Best Benefits and Compensation in your Market

Often, small-scale businesses like retail stores have a limited financial budget, which can cause complaints that management cannot afford to pay more to their employees. However, this is a negative point for any business; they can’t pay employees the maximum amount possible.

Offering the best compensation and benefits is compulsory and critical to hiring effective employees. Charge the correct selling price in your business and determine the best compensation price. When you offer a high rate for your product or service, customers expect better services that positively impact any business. In essence, the market does not have to determine your pricing.

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In conclusion, understanding and managing turnover rates are crucial for businesses of all sizes. Companies can reduce turnover, boost morale, and improve profitability by implementing strategies like competitive compensation, positive environments, and effective HR planning. Additionally, calculating turnover rates accurately and budgeting for turnover costs are essential steps in maintaining a healthy workforce and maximizing business success. Remember, investing in your employees is investing in the future of your business.

ADP. Payroll – HR – BenefitsAbout Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual bookkeeping, providing service to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud platform where their QuickBooks™️ file, critical financial documents, and back-office tools are hosted in an efficient SSO environment. Complete Controller’s team of certified US-based accounting professionals provide bookkeeping, record storage, performance reporting, and controller services including training, cash-flow management, budgeting and forecasting, process and controls advisement, and bill-pay. With flat-rate service plans, Complete Controller is the most cost-effective expert accounting solution for business, family-office, trusts, and households of any size or complexity.Download A Free Financial Toolkit