Cartoon robot sitting in line with applicants for a job interview
Business men and women need to be aware of the technological advances in every field, including accounting. Bots are increasingly being used and, hence, their awkward office love affair with bookkeepers is something that was inevitable. These are not actual robots and, in fact, they are apps and lines of codes that have unique skills to interpret information and inform you. The coding allows the bots to process data at a rapid speed, which is not humanly possible. The critical aspect is to find a common ground between the human element and technology in order to attain maximum efficiency.

The way bookkeepers normally perform their functions is likely to change with the emergence of new technologies. AI (Artificial Intelligence) and machine learning have already enabled accountants and bookkeepers to interact with bots just as they would with their associates. Tools that can record entire transactions on their own without the need for a long trial and records have already surfaced and are slowly being trusted by more and more businesses.

What’s with the Awkward Office Love Affair?

Bookkeepers are pivotal for many organizations as they keep a record and track the flow of transactions. With bots handling and tracking this information, most of the commonly allocated tasks to accountants become redundant, leading to the need for defining a new JD for them. The accountants of the future must be able to look beyond the obvious and think of ways to integrate and use technology to their benefit, improve operational strategies and make sense out of the given information.

Companies must train key people for this specific purpose and should encourage them to consider AI their friend rather than an adversary. This is the right approach that should be used to turn the awkward office love affair of bots and bookkeepers into something productive. However, the question still remains, do we have the people with the right mindset and skills for taking on such kind of an accounting role?

Business analytics professionals are one obvious candidate as they have the expertise to make sense out of big data that large companies hugely rely on. Finding and holding these skilled professionals is going to be the key for businesses in order to succeed in this competitive marketplace. Here are some ways to do exactly that.

Know Yourself – Find Skilled Bookkeepers

Identifying strengths and weaknesses should be the first priority of any business. However, it is important to assess yourself without any bias. Research shows that a lack of skilled labor is responsible for sluggish growth in about 40% of the cases. That’s a huge percentage, which has made way for the need to use bots for tasks that are hindering growth. With everyone else adapting to AI, you are bound to indulge your business in this office love affair in order to stay competitive and also for your benefit.

Identify the skills that are most vital to your organization and recruit the right people for the task. Hire bookkeepers on the basis of their understanding about the shifting trends and their ability to deal with them effectively. Don’t hire someone because a friend recommended them because, eventually, that person can be a burden for your business if they aren’t the right fit.

Go Beyond the Usual Stuff

Your preference should be to look beyond the candidate’s ability to save you from a tax burden or record keeping skills, instead ask them about the latest AI developments in the accounting industry and how the office love affair can be developed into a source of competitive advantage for your business. Cloud accounting and the impact of other technologies on the accounting front are the areas to have an understanding of if someone desires to work for your organization. It is not to diminish the importance of other traits for hiring, just reaffirming the need to adapt and change your strategies to compete in the coming times.

Develop the Bookkeepers and Customize

Bots are surely going to bring about a change in your traditional work space. However, there are always people in your company that are valuable and have proven to be so. You will have to develop these people for their new roles so that any awkward office love affair between bots and accountants can be avoided. Advanced training is conducted in multinational organizations to support their employees to better handle AI to achieve success for the business. It’s significant to invest in the employees in order to reap the benefits.  It also serves as a great opportunity for bookkeepers to learn and grow their skill set, which will motivate them to indulge enthusiastically.

Though bots can process data faster and facilitate your accounting operations, they cannot do everything. Professionals will always be required to critically analyze the data and make decisions after considering all the other variables. Also, every business has some special requirements which you need to think creatively and customize the processes according to your ease. Striking the right balance is going to determine if your business is able to make a mark in the future.

Check out America's Best Bookkeepers
About Complete Controller® – America’s Bookkeeping Experts Complete Controller is the Nation’s Leader in virtual accounting, providing services to businesses and households alike. Utilizing Complete Controller’s technology, clients gain access to a cloud-hosted desktop where their entire team and tax accountant may access the QuickBooks file and critical financial documents in an efficient and secure environment. Complete Controller’s team of  US based accounting professionals are certified QuickBooksTMProAdvisor’s providing bookkeeping and controller services including training, full or partial-service bookkeeping, cash-flow management, budgeting and forecasting, vendor and receivables management, process and controls advisement, and customized reporting. Offering flat rate pricing, Complete Controller is the most cost effective expert accounting solution for business, family office, trusts, and households of any size or complexity.