We are really excited about our new internal communications app SnapComms. We just adopted their program last month and already have great things to say about it. They let us create custom templates so we are using color, design, and key words to indicate the purpose of the communication. We have segregated our messaging into departments – Tech, Staff Task Reminders, Client Quick Tips, and Fun Stuff (marketing and staff ). We are excited to watch the stats develop as we roll out the various initiatives. They have a great reporting function that allows us to monitor who has seen our message and who engages with it. We anticipate improved staff performance, less disruptive technology updates, and increased engagement by clients with add-on services that will enhance their experience and increase alternative revenue streams.
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